Smart Moves Limited Smart Moves Limited

Privacy Policy

Last updated: April 05, 2026

This Privacy Policy describes how Smart Moves Limited (“Company”, “We”, “Us”, or “Our”) collects, uses, discloses, and safeguards Your information when You use Our services, including Our use of artificial intelligence (AI) and automated systems. It also explains Your privacy rights and how the law protects You.

By using Our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access Our Service or parts of Our Service.
  • Automated Decision-Making means a decision made solely by automated means, including AI or machine learning systems, without meaningful human involvement.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Smart Moves Limited, Belize City.
  • Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Belize
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Processing means any operation performed on Personal Data, whether by automated means or not, including collection, recording, organisation, structuring, storage, adaptation, retrieval, use, disclosure, or erasure.
  • Service refers to the Website and any software, applications, or digital products developed or managed by the Company.
  • Service Provider means any natural or legal person who processes data on behalf of the Company to facilitate the Service, perform services related to the Service, or assist the Company in analysing how the Service is used.
  • AI Systems refers to any artificial intelligence, machine learning, large language model, or automated processing system used by the Company in the delivery of its services or internal operations.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Smart Moves Limited, accessible from https://www.smartmoveslimited.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Name and contact details (email address, phone number)
  • Business information (company name, job title)
  • Usage Data
  • Project-related data provided during engagement

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The technologies We use may include:

  • Essential Cookies. Required for the Website to function. These cannot be disabled without impairing core functionality.
  • Analytics Cookies. Help Us understand how visitors interact with the Website. We use privacy-respecting analytics that do not build cross-site user profiles.
  • Preference Cookies. Allow Us to remember choices You make (such as language or theme preference).

We do not use third-party advertising cookies or engage in cross-site tracking.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You may configure Your browser to refuse all Cookies or to indicate when a Cookie is being sent.

Use of Artificial Intelligence and Automated Systems

How We Use AI

As a software development company, We may use AI and automated systems in the following ways:

  • Service Delivery: AI tools may be used in the development, testing, and deployment of software products We build for clients.
  • Internal Operations: We may use AI-powered tools for project management, code analysis, quality assurance, and communication.
  • Website Analytics: Automated systems may process Usage Data to improve Our Service and user experience.
  • Client Projects: When building software for clients, AI tools (including large language models, code generation tools, and automated testing frameworks) may be used as part of Our development workflow.

AI Data Handling Principles

We adhere to the following principles when using AI systems:

  • Data Minimisation: We only process the minimum amount of Personal Data necessary for the specific AI-related purpose.
  • Purpose Limitation: Data used in AI systems is only used for the stated purpose and not repurposed without consent.
  • No Unauthorised Model Training: Your Personal Data is not used to train third-party AI models without Your explicit consent. When using third-party AI services, We select providers that do not use customer data for model training.
  • Human Oversight: Automated decisions that significantly affect individuals are subject to human review. You have the right to request human intervention for any decision made solely by automated means.
  • Transparency: We will inform You when AI systems are being used in a way that materially affects You or the services You receive.
  • Bias Mitigation: We take reasonable steps to identify and mitigate harmful bias in AI systems We develop or deploy.

Third-Party AI Services

We may use third-party AI tools and platforms in Our operations. When doing so:

  • We evaluate the privacy practices and data handling policies of these providers.
  • We use enterprise or business-tier services that include contractual commitments not to use customer data for model training.
  • We apply data anonymisation or pseudonymisation where feasible before data is processed by third-party AI systems.
  • We maintain a record of AI service providers and their data processing roles.

Automated Decision-Making

We do not use fully automated decision-making processes that produce legal effects or similarly significant effects on individuals without human oversight. Where automated tools assist in decision-making, a qualified human is involved in the final decision.

You have the right to:

  • Be informed when automated decision-making is being used.
  • Request an explanation of the logic involved.
  • Request human review of any automated decision.
  • Challenge an automated decision that affects You.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service, including to monitor the usage of Our Service.
  • To manage Your Account, to manage Your registration as a user of the Service.
  • For the performance of a contract, the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
  • To contact You, by email, telephone calls, SMS, or other equivalent forms of electronic communication, regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates.
  • To provide You with news, special offers, and general information about other goods, services, and events which We offer that are similar to those that You have already purchased or enquired about, unless You have opted not to receive such information.
  • To manage Your requests, to attend and manage Your requests to Us.
  • For business transfers, We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets.
  • For legitimate business purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns, and to evaluate and improve Our Service, products, services, marketing, and Your experience.

We may share Your personal information in the following situations:

  • With Service Providers, to monitor and analyse the use of Our Service, or to contact You.
  • For business transfers, in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
  • With Affiliates, in which case We will require those affiliates to honour this Privacy Policy.
  • With business partners, to offer You certain products, services, or promotions.
  • With Your consent, We may disclose Your personal information for any other purpose with Your consent.

Data Retention

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies.

Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

For AI-related processing, We retain data only for the duration required to deliver the specific service or complete the specific project, after which it is securely deleted or anonymised.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place, including the security of Your data and other personal information. Where applicable, We utilise Standard Contractual Clauses, adequacy decisions, or equivalent safeguards for international data transfers.

Your Data Rights

Depending on Your jurisdiction, You may have the following rights regarding Your Personal Data:

  • Right of Access: Request a copy of the Personal Data We hold about You.
  • Right to Rectification: Request correction of inaccurate or incomplete Personal Data.
  • Right to Erasure: Request deletion of Your Personal Data, subject to legal retention requirements.
  • Right to Restrict Processing: Request that We limit how We use Your Personal Data.
  • Right to Data Portability: Request a machine-readable copy of Your Personal Data.
  • Right to Object: Object to certain types of processing, including direct marketing and profiling.
  • Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time.
  • Right Regarding Automated Decisions: Request human review of decisions made by automated systems (see Automated Decision-Making section above).

To exercise any of these rights, please contact Us using the details provided in the Contact Us section below. We will respond to Your request within 30 days.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement industry-standard technical and organisational measures to protect Your data, including:

  • Encryption of data in transit (TLS 1.2+) and at rest.
  • Access controls and authentication for systems containing Personal Data.
  • Regular security assessments and vulnerability monitoring.
  • Employee training on data protection and security best practices.
  • Incident response procedures for data breaches.

When using AI systems, We apply additional safeguards including access logging, output monitoring, and regular audits of AI system behaviour.

No method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If You have any questions about this Privacy Policy, Your data rights, or how We use AI in Our services, You can contact Us: